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Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Accessible Public Spaces

  • Handicap parking spots 
  • Access Ramps
  • Bathrooms
  • Wheels chairs available upon request

Accessible Guest Room Spaces

  • Access Ramps
  • Bathrooms
  • Wheels chairs available upon request
  • Our villas meet ADA codes

 

Website Accessibility 

Chan-Kah Resort Village Convention Center & Maya Spa is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Chan-Kah Resort Village Convention Center & Maya Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

 

Compatibility with browsers and assistive technology

Chan-Kah Resort Village Convention Center & Maya Website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

 

Technical specifications

Accessibility of Chan-Kah Resort Village Convention Center & Maya Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML 
  • CSS
  • JavaScript 

 

Limitations and alternatives

Despite our best efforts to ensure accessibility of Chan-Kah Resort Village Convention Center & Maya Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Website:

  • Tripadvisor, Facebook, Twitter, Instagram, Youtube.

 

Feedback & Contact

We welcome your feedback on the accessibility of Chan-Kah Resort Village Convention Center & Maya Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.