Terms & Conditions

Check-in time: 15:00 hrs.
Departure time: 12: 00 hrs
** All rates are subject to change without notice **

Smoking policy: Please do not smoke inside the rooms, restaurant and cafeteria.

>>>>>ALL OUR COTTAGES ARE SMOKE FREE<<<<<
**PENALTY: $ 1,000.00 MXN**

Family policy: Children over 11 pay as adults.
Pet Policy: Pets are not allowed inside the rooms, consumption areas and swimming pools.

Cancellation policy:
For contingency reasons due to COVID-19, we allow cancellation up to 1 day before your arrival date without charge.
Cancel 3 days before the date of arrival to avoid charges corresponding to one night of stay in low season.
Cancel 8 days before the arrival date to avoid charges corresponding to one night of stay in high season.

Early departure - Available
Late departure - Available
Extra Adult - $ 220.00 MXN (price per person)
Minors Extra - $ 110.00 MXN (under 11 years old)
Crib or extra bed - $ 300.00 MXN (price per night)
Parking: Free within the establishment.

Standard tip for Food and Beverages - 10%
Food and beverages tax- 16%
Convention tax - 16%

OTHER POLICIES:
** All reservations with date of stay of December 24 and 31 of the current year, will be confirmed only with the purchase of Christmas and New Year dinners previously established. **